Fix video playback issue on TiVo

Being a user of TiVo if you’re facing the issue of video playback on your TiVo then instead of roaming here and there you can follow these simple steps or contact professionals.


HBO GO needs a firm Internet connection while streaming video. HBO GO manages the quality of video based on the strength of your network connection. If you’re struggling with streaming issues, a slow or conflicting connection might be the cause.
Try the following directions to resolve this problem:

Step 1: Check your cables

Ensure that the cables to your network devices (router, modem, etc.) and your TiVo device are all appropriately linked at both connection points. A loose coaxial or Ethernet cable can deteriorate the signal.

Step 2: Check your network status

  • Make a press on the TiVo button on your remote to navigate to TiVo Central.
  • Do a selection of Settings & Messages > Settings > Network > View Network Status.
If the Network Status page shows a numeric IP address, then the test was fruitful. For more Tivo Help, you can also get in touch with professionals.

Step 3: Power cycle your devices

Attempt power cycling your TiVo gadget and your network devices. Here’s how:
  • You need to unplug the power from your network gadgets (modem, router, etc.).
  • Connect the power to your modem again and then to your router. Let each device power up before linking the next.
  • Start your TiVo device again. To find out how to navigate to Tivo Support: How to restart or power cycle your TiVo. Well, the procedure of restarting is so simple but still, if you want assistance, then contact professionals.
  • Fill up the appropriate credentials into to HBO GO and try to play a video.

Step 4: Check your Internet connection speed

Check the speed of your connection from a system on the similar network as your TiVo. You can check your network connection speed at speakeasy.net/speedtest. For streaming video, you require a high-speed connection with a minimum download speed of 15 Mbps. If your download speed does not meet the minimum, then you need to get in touch with the broadband provider to troubleshoot the connection speed. For precise guidance, you can also make a call on Tivo Customer Support number.

Step 5: Try a wired connection

For the idle performance use a wired connection with your TiVo device; link your TiVo to your house network using an Ethernet cable instead of a wireless connection. By following these facile steps you can tackle the playback issues on your TiVo and if you feel that these steps show no result or response then you can get in touch with professionals and experts for better fixation.

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